CRM 2011 – KB Article subgrid quick find not working-Collection of common programming errors

The quick find function on the KB article entity is slightly enhanced compared to other entities as it present you with more search parameters, a new search ribbon (called Mscrm.ArticleSearchRibbon internally). E.g. search by title, subject, number, or search exact or like word.

However, when a quick find is enabled on a KB Article subgrid, the search throws javascript errors ‘”KB_OFFLINE” is undefined’ when the search box gets focused and “getParameter(“viewtype”)’ when a search is performed. It seems like the ribbon isn’t initialized.

Can anyone confirm this is a bug in CRM? Can’t seem to find any MSDN entries that points out that this has been fixed any any rollups.

Thanks heaps.